{"id":35954,"date":"2024-09-20T14:11:32","date_gmt":"2024-09-20T07:11:32","guid":{"rendered":"https:\/\/ttud.com.vn\/?p=35954"},"modified":"2024-09-20T14:11:40","modified_gmt":"2024-09-20T07:11:40","slug":"y-nghia-do-luong-muc-sigma-trong-tang-nang-suat","status":"publish","type":"post","link":"https:\/\/casta.ttud.com.vn\/index.php\/y-nghia-do-luong-muc-sigma-trong-tang-nang-suat\/","title":{"rendered":"\u00dd ngh\u0129a \u0111o l\u01b0\u1eddng m\u1ee9c Sigma trong t\u0103ng n\u0103ng su\u1ea5t"},"content":{"rendered":"\n<p>M\u1ee5c \u0111\u00edch c\u1ee7a 6 Sigma l\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a qu\u00e1 tr\u00ecnh cho ra th\u00e0nh ph\u1ea9m b\u1eb1ng c\u00e1ch nh\u1eadn di\u1ec7n v\u00e0 lo\u1ea1i b\u1ecf nguy\u00ean nh\u00e2n g\u00e2y l\u1ed7i, khuy\u1ebft t\u1eadt v\u00e0 gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a s\u1ef1 dao \u0111\u1ed9ng trong s\u1ea3n xu\u1ea5t v\u00e0 ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/p>\n\n\n\n<p>\u0110\u00e2y l\u00e0 h\u1ec7 th\u1ed1ng ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng, bao g\u1ed3m c\u00e1c ph\u01b0\u01a1ng ph\u00e1p th\u1ed1ng k\u00ea, t\u1ea1o ra m\u1ed9t n\u1ec1n t\u1ea3ng ki\u1ebfn th\u1ee9c \u0111\u1eb7c bi\u1ec7t cho nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd trong t\u1ed5 ch\u1ee9c. M\u1ed7i d\u1ef1 \u00e1n c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c \u00e1p d\u1ee5ng 6 Sigma theo c\u00e1c b\u01b0\u1edbc x\u00e1c \u0111\u1ecbnh v\u00e0 ph\u1ea3i \u0111\u1ecbnh l\u01b0\u1ee3ng ra \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau, v\u00ed d\u1ee5: gi\u1ea3m th\u1eddi gian s\u1ea3n xu\u1ea5t, m\u1ee9c \u0111\u1ed9 th\u1ecfa m\u00e3n c\u1ee7a kh\u00e1ch h\u00e0ng, gi\u1ea3m ch\u1ea5t th\u1ea3i g\u00e2y \u00f4 nhi\u1ec5m m\u00f4i tr\u01b0\u1eddng, gi\u1ea3m chi ph\u00ed s\u1ea3n xu\u1ea5t v\u00e0\/ho\u1eb7c n\u00e2ng m\u1ee9c l\u1ee3i nhu\u1eadn. M\u1ee9c Sigma \u0111o n\u0103ng l\u1ef1c qu\u00e1 tr\u00ecnh nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf ph\u1ea7n tr\u01b0\u1edbc, m\u1ee9c Sigma cho ta th\u1ea5y \u0111\u01b0\u1ee3c n\u0103ng l\u1ef1c qu\u00e1 tr\u00ecnh. M\u1ee9c Sigma c\u00e0ng cao th\u00ec s\u1ed1 khuy\u1ebft t\u1eadt c\u00e0ng \u00edt, \u0111i\u1ec1u \u0111\u00f3 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi chi ph\u00ed s\u1ea3n xu\u1ea5t c\u00e0ng th\u1ea5p v\u00e0 l\u1ee3i nhu\u1eadn c\u00e0ng cao.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/vietq.vn\/Images\/xuanhiep\/2024\/09\/19\/993_0R7A4560.jfif\" alt=\"\" title=\"\"\/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\"><em>6 Sigma gi\u00fap nh\u1eadn di\u1ec7n v\u00e0 lo\u1ea1i b\u1ecf nguy\u00ean nh\u00e2n g\u00e2y l\u1ed7i, khuy\u1ebft t\u1eadt v\u00e0 gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a s\u1ef1 dao \u0111\u1ed9ng trong s\u1ea3n xu\u1ea5t v\u00e0 kinh doanh.<\/em><\/p>\n\n\n\n<p>Khi t\u00ednh m\u1ee9c Sigma s\u1ebd cho th\u1ea5y c\u00e1c \u00fd ngh\u0129a sau:<\/p>\n\n\n\n<p>B\u1eaft \u0111\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng: Khi x\u00e1c \u0111\u1ecbnh m\u1ee9c Sigma, b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean l\u00e0 c\u1ea7n l\u00e0m r\u00f5 y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 chuy\u1ec3n \u0111\u01b0\u1ee3c c\u00e1c y\u00eau c\u1ea7u n\u00e0y th\u00e0nh quy \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng c\u1ee5 th\u1ec3. H\u1ec7 th\u1ed1ng Sigma gi\u00fap c\u00f4ng ty thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng qu\u00e1 tr\u00ecnh x\u00e1c \u0111\u1ecbnh v\u00e0 th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.&nbsp;<\/p>\n\n\n\n<p>C\u00f4ng ty c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng gi\u00e1m s\u00e1t nh\u1ea5t qu\u00e1n: V\u1edbi vi\u1ec7c t\u1eadp trung v\u00e0o c\u00e1c khuy\u1ebft t\u1eadt v\u00e0 c\u01a1 h\u1ed9i x\u1ea3y ra khuy\u1ebft t\u1eadt, \u0111o l\u01b0\u1eddng m\u1ee9c Sigma c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng v\u00e0 so s\u00e1nh s\u1ef1 kh\u00e1c nhau gi\u1eefa c\u00e1c qu\u00e1 tr\u00ecnh trong to\u00e0n b\u1ed9 c\u00f4ng ty &#8211; ho\u1eb7c gi\u1eefa c\u00e1c c\u00f4ng ty v\u1edbi nhau. M\u1ed9t khi c\u00f4ng ty \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, c\u00f4ng ty c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u1ecbnh ngh\u0129a \u201ckhuy\u1ebft t\u1eadt\u201d v\u00e0 \u0111o l\u01b0\u1eddng g\u1ea7n nh\u01b0 to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng hay qu\u00e1 tr\u00ecnh kinh doanh.<\/p>\n\n\n\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00e0i v\u00ed d\u1ee5 v\u1ec1 khuy\u1ebft t\u1eadt:&nbsp;L\u1ed7i \u1ea5n lo\u00e1t v\u0103n b\u1ea3n; Th\u1eddi gian gi\u1eef cu\u1ed9c g\u1ecdi qu\u00e1 l\u00e2u \u1edf trung t\u00e2m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng; Giao h\u00e0ng ch\u1eadm; C\u00e1c chuy\u1ebfn v\u1eadn chuy\u1ec3n kh\u00f4ng ho\u00e0n th\u00e0nh; Sai l\u1ed7i v\u1ec1 nguy\u00ean li\u1ec7u; Ng\u1eebng m\u00e1y v\u00ec thi\u1ebfu n\u0103ng l\u01b0\u1ee3ng; Sai l\u1ed7i v\u1ec1 h\u1ec7 th\u1ed1ng; Thi\u1ebfu c\u00e1c linh ki\u1ec7n thay th\u1ebf; C\u00e1c s\u1eeda ch\u1eefa sau khi b\u00e1n h\u00e0ng; Th\u00eam chi ph\u00ed v\u00ec k\u1ebft qu\u1ea3 ki\u1ec3m tra thi\u1ebfu nh\u1ea5t qu\u00e1n.<\/p>\n\n\n\n<p>Li\u00ean k\u1ebft t\u1ea5t c\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u01a1 s\u1edf theo m\u1ed9t m\u1ee5c ti\u00eau l\u1edbn: 6 Sigma h\u01b0\u1edbng to\u00e0n b\u1ed9 c\u00f4ng ty t\u1eadp trung v\u00e0o vi\u1ec7c th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng l\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 ch\u1ea5t l\u01b0\u1ee3ng v\u1edbi ch\u1ec9 s\u1ed1 DPMO l\u00e0 99,9997%. Ti\u1ebfp c\u1eadn bi\u1ec7n ph\u00e1p \u0111o l\u01b0\u1eddng 6 Sigma &#8211; t\u1ee9c l\u00e0 c\u00f4ng ty \u0111\u1ea7u t\u01b0 v\u00e0 n\u1ed7 l\u1ef1c trong vi\u1ec7c t\u1ea1o ra m\u1ed9t \u201cng\u00f4n ng\u1eef \u0111o l\u01b0\u1eddng\u201d chung trong to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/vietq.vn\/Images\/xuanhiep\/2024\/09\/19\/doanh-nghiep-3-1706590237183902363898.webp\" alt=\"\u00dd ngh\u0129a \u0111o l\u01b0\u1eddng m\u1ee9c Sigma trong t\u0103ng n\u0103ng su\u1ea5t\" title=\"\u00dd ngh\u0129a \u0111o l\u01b0\u1eddng m\u1ee9c Sigma trong t\u0103ng n\u0103ng su\u1ea5t\"\/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\"><em>6 Sigma kh\u00f4ng ph\u1ea3i gi\u00e1 tr\u1ecb d\u00f9ng \u0111\u1ec3 so s\u00e1nh m\u00e0 l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p, c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ec3 v\u01b0\u01a1n t\u1edbi ch\u1ea5t l\u01b0\u1ee3ng cao nh\u1ea5t cho kh\u00e1ch h\u00e0ng.<\/em><\/p>\n\n\n\n<p>\u0110\u1ec3 l\u00e0m s\u00e1ng t\u1ecf kh\u00e1i ni\u1ec7m v\u00e0 \u00fd ngh\u0129a c\u1ee7a m\u1ee9c Sigma, ch\u00fang ta tham kh\u1ea3o v\u00ed d\u1ee5 v\u1ec1 m\u1ed9t c\u1eeda h\u00e0ng giao b\u00e1nh Pizza: M\u1ed9t kh\u00e1ch h\u00e0ng l\u1edbn c\u1ee7a c\u1eeda h\u00e0ng \u0111\u00f2i h\u1ecfi ph\u1ea3i giao b\u00e1nh c\u00f2n n\u00f3ng t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0o l\u00fac 12 gi\u1edd, \u0111\u01b0\u1ee3c ph\u00e9p dao \u0111\u1ed9ng trong kho\u1ea3ng t\u1eeb 11 gi\u1edd 45 ph\u00fat t\u1edbi 12 gi\u1edd 15 ph\u00fat. N\u1ebfu c\u1eeda h\u00e0ng giao h\u00e0ng s\u1edbm h\u01a1n kho\u1ea3ng th\u1eddi gian n\u00e0y th\u00ec s\u1ebd ph\u1ea3i ch\u1edd \u0111\u1ee3i v\u00ec kh\u00f4ng c\u00f3 ai ti\u1ebfp nh\u1eadn v\u00e0 v\u00ec qu\u00e1 s\u1edbm n\u00ean b\u00e1nh s\u1ebd b\u1ecb ngu\u1ed9i v\u00e0 ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu giao sau th\u1eddi gian n\u00e0y c\u0169ng qu\u00e1 gi\u1edd \u0103n c\u1ee7a kh\u00e1ch n\u00ean c\u1ea3 hai tr\u01b0\u1eddng h\u1ee3p, s\u1edbm v\u00e0 mu\u1ed9n \u0111\u1ec1u b\u1ecb gi\u1ea3m gi\u00e1 50%.<\/p>\n\n\n\n<p>Nh\u01b0 v\u1eady c\u00f3 th\u1ec3 n\u00f3i, n\u1ebfu c\u1eeda h\u00e0ng giao h\u00e0ng ngo\u00e0i kho\u1ea3ng th\u1eddi gian cho ph\u00e9p 11 gi\u1edd 45 ph\u00fat \u0111\u1ebfn 12 gi\u1edd 15 ph\u00fat th\u00ec \u0111\u1ec1u coi l\u00e0 l\u1ed7i giao h\u00e0ng. Gi\u1ea3 s\u1eed c\u1eeda h\u00e0ng \u0111\u1ea1t hi\u1ec7u su\u1ea5t 70% t\u1ee9c l\u00e0 c\u1ee9 100 \u0111\u1ee3t giao h\u00e0ng s\u1ebd c\u00f3 70 l\u1ea7n \u0111\u1ea1t y\u00eau c\u1ea7u, t\u01b0\u01a1ng \u1ee9ng v\u1edbi qu\u00e1 tr\u00ecnh giao h\u00e0ng \u0111\u1ea1t 2 Sigma. N\u1ebfu hi\u1ec7u su\u1ea5t l\u00e0 93%, qu\u00e1 tr\u00ecnh giao h\u00e0ng \u1edf m\u1ee9c 3 Sigma. N\u1ebfu c\u1ed1 g\u1eafng c\u00f3 nhi\u1ec1u c\u1ea3i ti\u1ebfn b\u1ed1 tr\u00ed h\u1ee3p l\u00fd h\u00f3a nh\u00e2n l\u1ef1c v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n v\u1eadn chuy\u1ec3n v\u00e0 \u0111\u1ea1t hi\u1ec7u su\u1ea5t t\u1edbi 99,4% th\u00ec qu\u00e1 tr\u00ecnh giao h\u00e0ng \u1edf m\u1ee9c 4 Sigma. N\u1ebfu c\u1eeda h\u00e0ng mu\u1ed1n \u0111\u1ea1t m\u1ee9c \u0111\u1ed9 l\u00e0 6 Sigma, c\u1eeda h\u00e0ng ph\u1ea3i \u0111\u1ea1t hi\u1ec7u su\u1ea5t l\u00e0 99,9997%.<\/p>\n\n\n\n<p>\u1ede \u0111\u00e2y, m\u1ee9c Sigma ch\u1ec9 c\u00f3 \u00fd ngh\u0129a n\u1ebfu t\u00ednh theo m\u1ed9t y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng. Gi\u1ea3 s\u1eed c\u1eeda h\u00e0ng \u0111ang l\u00e0m r\u1ea5t t\u1ed1t \u1edf m\u1ee9c \u0111\u1ed9 6 Sigma theo y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 giao h\u00e0ng trong kho\u1ea3ng 11 gi\u1edd 45 ph\u00fat &#8211; 12 gi\u1edd 15 ph\u00fat, n\u1ebfu kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i y\u00eau c\u1ea7u m\u1edbi l\u00e0 ph\u1ea3i giao trong kho\u1ea3ng 11 gi\u1edd 55 &#8211; 12 gi\u1edd 5 ph\u00fat th\u00ec r\u00f5 r\u00e0ng qu\u00e1 tr\u00ecnh giao h\u00e0ng c\u1ee7a c\u1eeda h\u00e0ng kh\u00f4ng c\u00f2n \u1edf m\u1ee9c 6 Sigma n\u1eefa. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0, m\u1ee9c sigma \u0111\u01b0\u1ee3c t\u00ednh d\u1ef1a tr\u00ean y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, n\u1ebfu y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i, kh\u1ea3 n\u0103ng cung c\u1ea5p c\u1ee7a qu\u00e1 tr\u00ecnh kh\u00f4ng thay \u0111\u1ed5i th\u00ec m\u1ee9c Sigma s\u1ebd b\u1ecb thay \u0111\u1ed5i.<\/p>\n\n\n\n<p>Nh\u01b0 v\u1eady, con s\u1ed1 m\u1ee9c Sigma l\u00e0 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u1ed1i v\u00e0 c\u0169ng kh\u00f4ng s\u1eed d\u1ee5ng \u0111\u1ec3 so s\u00e1nh m\u1ee9c ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a hai t\u1ed5 ch\u1ee9c kh\u00e1c nhau v\u1edbi l\u0129nh v\u1ef1c kh\u00e1c nhau, kh\u00e1ch h\u00e0ng kh\u00e1c nhau v\u00e0 m\u1ee5c ti\u00eau kh\u00e1c nhau. C\u00f3 th\u1ec3 hi\u1ec3u 6 Sigma kh\u00f4ng ph\u1ea3i m\u1ed9t gi\u00e1 tr\u1ecb d\u00f9ng \u0111\u1ec3 so s\u00e1nh m\u00e0 l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p, m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ec3 v\u01b0\u01a1n t\u1edbi ch\u1ea5t l\u01b0\u1ee3ng cao nh\u1ea5t cho kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p class=\"has-text-align-right\"><strong>Nam D\u01b0\u01a1ng<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-right\"><a href=\"https:\/\/vietq.vn\/y-nghia-do-luong-muc-sigma-trong-tang-nang-suat-d225504.html\">https:\/\/vietq.vn\/y-nghia-do-luong-muc-sigma-trong-tang-nang-suat-d225504.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u1ee5c \u0111\u00edch c\u1ee7a 6 Sigma l\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a qu\u00e1 tr\u00ecnh cho ra th\u00e0nh ph\u1ea9m b\u1eb1ng c\u00e1ch nh\u1eadn di\u1ec7n v\u00e0 lo\u1ea1i b\u1ecf nguy\u00ean nh\u00e2n g\u00e2y l\u1ed7i, khuy\u1ebft t\u1eadt v\u00e0 gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a s\u1ef1 dao \u0111\u1ed9ng trong s\u1ea3n xu\u1ea5t v\u00e0 ho\u1ea1t \u0111\u1ed9ng kinh doanh. \u0110\u00e2y l\u00e0 h\u1ec7 th\u1ed1ng ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd ch\u1ea5t [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":35955,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"class_list":["post-35954","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc"],"_links":{"self":[{"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/posts\/35954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/comments?post=35954"}],"version-history":[{"count":1,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/posts\/35954\/revisions"}],"predecessor-version":[{"id":35956,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/posts\/35954\/revisions\/35956"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/media\/35955"}],"wp:attachment":[{"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/media?parent=35954"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/categories?post=35954"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/tags?post=35954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}