{"id":33109,"date":"2023-09-08T15:57:22","date_gmt":"2023-09-08T08:57:22","guid":{"rendered":"https:\/\/ttud.com.vn\/?p=33109"},"modified":"2023-09-08T15:57:31","modified_gmt":"2023-09-08T08:57:31","slug":"dinh-huong-vao-khach-hang-nguyen-tac-quan-trong-trong-quan-ly-chat-luong-san-pham-hang-hoa","status":"publish","type":"post","link":"https:\/\/casta.ttud.com.vn\/index.php\/dinh-huong-vao-khach-hang-nguyen-tac-quan-trong-trong-quan-ly-chat-luong-san-pham-hang-hoa\/","title":{"rendered":"\u0110\u1ecbnh h\u01b0\u1edbng v\u00e0o kh\u00e1ch h\u00e0ng – nguy\u00ean t\u1eafc quan tr\u1ecdng trong qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a"},"content":{"rendered":"\n

M\u1ed9t trong nh\u1eefng nguy\u00ean t\u1eafc quan tr\u1ecdng v\u00e0 c\u01a1 b\u1ea3n c\u1ee7a qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 ch\u00ednh l\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0o kh\u00e1ch h\u00e0ng. Doanh nghi\u1ec7p ph\u1ee5 thu\u1ed9c v\u00e0o kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh v\u00e0 v\u00ec th\u1ebf c\u1ea7n hi\u1ec3u c\u00e1c nhu c\u1ea7u hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ec3 kh\u00f4ng ch\u1ec9 \u0111\u00e1p \u1ee9ng m\u00e0 c\u00f2n ph\u1ea5n \u0111\u1ea5u v\u01b0\u1ee3t cao h\u01a1n s\u1ef1 mong \u0111\u1ee3i c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

\"\"<\/p>\n\n\n\n

 M\u1ed9t trong nh\u1eefng nguy\u00ean t\u1eafc quan tr\u1ecdng v\u00e0 c\u01a1 b\u1ea3n c\u1ee7a qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng ch\u00ednh l\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0o kh\u00e1ch h\u00e0ng. \u1ea2nh minh h\u1ecda.<\/em><\/h2>\n\n\n\n

Trong b\u1ed1i c\u1ea3nh h\u1ed9i nh\u1eadp qu\u1ed1c t\u1ebf, vai tr\u00f2 c\u1ee7a ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 ng\u00e0y c\u00e0ng quan tr\u1ecdng. \u0110\u1ed3ng th\u1eddi, ch\u1ea5t l\u01b0\u1ee3ng c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh vi\u1ec7c m\u1edf r\u1ed9ng th\u1ecb tr\u01b0\u1eddng c\u1ee7a doanh nghi\u1ec7p. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng mong mu\u1ed1n c\u1ea7n c\u00f3 s\u1ef1 qu\u1ea3n l\u00fd \u0111\u00fang \u0111\u1eafn.<\/p>\n\n\n\n

Ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd trong l\u0129nh v\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng. Ho\u1ea1t \u0111\u1ed9ng n\u00e0y bao g\u1ed3m c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u1eb1m \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 ki\u1ec3m so\u00e1t m\u1ed9t t\u1ed5 ch\u1ee9c v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng. Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea3m b\u1ea3o cho doanh nghi\u1ec7p l\u00e0m \u0111\u00fang nh\u1eefng vi\u1ec7c ph\u1ea3i l\u00e0m. C\u00e1c doanh nghi\u1ec7p mu\u1ed1n n\u00e2ng cao kh\u1ea3 n\u0103ng c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng qu\u1ed1c t\u1ebf ph\u1ea3i t\u00ecm hi\u1ec3u v\u00e0 \u00e1p d\u1ee5ng c\u00f3 hi\u1ec7u qu\u1ea3 c\u00e1c t\u01b0 t\u01b0\u1edfng v\u00e0 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n\n\n\n

Theo \u0111\u00f3, m\u1ed9t trong nh\u1eefng nguy\u00ean t\u1eafc quan tr\u1ecdng v\u00e0 c\u01a1 b\u1ea3n c\u1ee7a qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng ch\u00ednh l\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0o kh\u00e1ch h\u00e0ng. Doanh nghi\u1ec7p ph\u1ee5 thu\u1ed9c v\u00e0o kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh v\u00e0 v\u00ec th\u1ebf c\u1ea7n hi\u1ec3u nhu c\u1ea7u hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ec3 kh\u00f4ng ch\u1ec9 \u0111\u00e1p \u1ee9ng m\u00e0 c\u00f2n ph\u1ea5n \u0111\u1ea5u v\u01b0\u1ee3t cao h\u01a1n s\u1ef1 mong \u0111\u1ee3i c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

Ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 do kh\u00e1ch h\u00e0ng xem x\u00e9t quy\u1ebft \u0111\u1ecbnh. C\u00e1c ch\u1ec9 ti\u00eau ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 mang l\u1ea1i gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0m kh\u00e1ch h\u00e0ng th\u1ecfa m\u00e3n, \u01b0a chu\u1ed9ng, ph\u1ea3i l\u00e0 tr\u1ecdng t\u00e2m c\u1ee7a h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd. Gi\u00e1 tr\u1ecb, s\u1ef1 th\u1ecfa m\u00e3n v\u00e0 \u01b0a chu\u1ed9ng c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ch\u1ecbu t\u00e1c \u0111\u1ed9ng c\u1ee7a nhi\u1ec1u y\u1ebfu t\u1ed1 trong su\u1ed1t qu\u00e1 tr\u00ecnh mua h\u00e0ng, s\u1eed d\u1ee5ng v\u00e0 d\u1ecbch v\u1ee5 sau khi b\u00e1n.<\/p>\n\n\n\n

Ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u01b0\u1edbng b\u1edfi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 chi\u1ebfn l\u01b0\u1ee3c, d\u1eabn t\u1edbi kh\u1ea3 n\u0103ng chi\u1ebfm l\u0129nh th\u1ecb tr\u01b0\u1eddng, duy tr\u00ec v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi doanh nghi\u1ec7p ph\u1ea3i lu\u00f4n nh\u1ea1y c\u1ea3m \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng m\u1edbi, nh\u1eefng y\u00eau c\u1ea7u th\u1ecb tr\u01b0\u1eddng v\u00e0 \u0111\u00e1nh gi\u00e1 y\u1ebfu t\u1ed1 d\u1eabn t\u1edbi s\u1ef1 th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng. N\u00f3 c\u0169ng \u0111\u00f2i h\u1ecfi \u00fd th\u1ee9c ph\u00e1t tri\u1ec3n c\u00f4ng ngh\u1ec7, kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng nhanh ch\u00f3ng v\u00e0 linh ho\u1ea1t c\u00e1c y\u00eau c\u1ea7u c\u1ee7a th\u1ecb tr\u01b0\u1eddng, gi\u1ea3m sai l\u1ed7i, khuy\u1ebft t\u1eadt v\u00e0 khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n\n\n\n

\u00c1p d\u1ee5ng nguy\u00ean t\u1eafc n\u00e0y s\u1ebd mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p: \u0110\u1ed1i v\u1edbi vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch gi\u00fap l\u00e0m r\u00f5 c\u00e1c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng trong to\u00e0n b\u1ed9 doanh nghi\u1ec7p; \u0110\u1ed1i v\u1edbi vi\u1ec7c thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau s\u1ebd \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c m\u1ee5c ti\u00eau, ch\u1ec9 ti\u00eau kinh doanh \u0111\u01b0\u1ee3c li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi nhu c\u1ea7u v\u00e0 mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng; \u0110\u1ed1i v\u1edbi vi\u1ec7c qu\u1ea3n l\u00fd \u0111i\u1ec1u h\u00e0nh s\u1ebd gi\u00fap c\u1ea3i ti\u1ebfn k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p nh\u1eb1m \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kh\u00e1ch h\u00e0ng; \u0110\u1ed1i v\u1edbi vi\u1ec7c qu\u1ea3n l\u00fd ngu\u1ed3n nh\u00e2n l\u1ef1c s\u1ebd \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi trong doanh nghi\u1ec7p c\u00f3 ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

Thanh T\u00f9ng<\/strong><\/p>\n\n\n\n

https:\/\/vietq.vn\/dinh-huong-vao-khach-hang-la-nguyen-tac-quan-trong-trong-quan-ly-chat-luong-san-pham-hang-hoa-d213919.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

M\u1ed9t trong nh\u1eefng nguy\u00ean t\u1eafc quan tr\u1ecdng v\u00e0 c\u01a1 b\u1ea3n c\u1ee7a qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 ch\u00ednh l\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0o kh\u00e1ch h\u00e0ng. Doanh nghi\u1ec7p ph\u1ee5 thu\u1ed9c v\u00e0o kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh v\u00e0 v\u00ec th\u1ebf c\u1ea7n hi\u1ec3u c\u00e1c nhu c\u1ea7u hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ec3 kh\u00f4ng […]<\/p>\n","protected":false},"author":26,"featured_media":33110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"class_list":["post-33109","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc"],"_links":{"self":[{"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/posts\/33109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/comments?post=33109"}],"version-history":[{"count":1,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/posts\/33109\/revisions"}],"predecessor-version":[{"id":33111,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/posts\/33109\/revisions\/33111"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/media\/33110"}],"wp:attachment":[{"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/media?parent=33109"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/categories?post=33109"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/casta.ttud.com.vn\/index.php\/wp-json\/wp\/v2\/tags?post=33109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}